Report an Issue

Vertex Learning SolutionsChanging Behaviours Through Education

STUDENT SUPPORT

Experiencing a problem with your course or account? Let us know and we'll get it resolved as quickly as possible. A clear description helps us respond faster.

HOW IT WORKS

We'll resolve your issue quickly

Fill in the form with as much detail as possible. Our support team reviews every submission and aims to respond within one working day.

1

Submit your report

Fill in your details, select your course, and describe the issue clearly.

2

We review your submission

Our support team receives your report and begins investigating within 1 working day.

3

We get back to you

We'll contact you via your registered email with a resolution or further questions.

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Response within 1 working day

We aim to acknowledge all reports within 24 hours.

🔒

Your data is kept private

All reports are handled confidentially in line with our Privacy Policy.

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Every issue is taken seriously

No issue is too small — we're here to help you succeed.

Prefer to contact us directly?

[email protected]

WhatsApp: +44 7446 426261

First name *

Last name

Email *

Phone

Qualification

Issue type

Course / paper

Describe the issue *

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Report submitted

Thank you. We have received your report and will be in touch shortly.