STUDENT SUPPORT
Report an Issue
Experiencing a problem with your course or account? Let us know and we'll get it resolved as quickly as possible. A clear description helps us respond faster.
HOW IT WORKS
We'll resolve your issue quickly
Fill in the form with as much detail as possible. Our support team reviews every submission and aims to respond within one working day.
Submit your report
Fill in your details, select your course, and describe the issue clearly.
We review your submission
Our support team receives your report and begins investigating within 1 working day.
We get back to you
We'll contact you via your registered email with a resolution or further questions.
Response within 1 working day
We aim to acknowledge all reports within 24 hours.
Your data is kept private
All reports are handled confidentially in line with our Privacy Policy.
Every issue is taken seriously
No issue is too small — we're here to help you succeed.
Prefer to contact us directly?
- [email protected]
- WhatsApp: +44 7446 426261
